Refund & Cancellation Policy

At TRESTIQ TECHNOLOGIES PRIVATE LIMITED we value transparency and integrity in every engagement. This Refund and Cancellation Policy outlines the conditions under which services may be cancelled and payments refunded.

1. Service Cancellation

a. By the Client

Clients may request a cancellation of services by submitting a written notice via email to info@trestiq.in. Cancellations are subject to the following terms:

• Before Project Start: Full refund minus payment gateway or administrative fees.
• After Project Start: Billed for work completed; remaining balance refunded.
• Subscription Services: Must cancel at least 7 days before the next billing cycle.

b. By TRESTIQ

We reserve the right to cancel or suspend services for reasons including:

• Breach of terms
• Non-payment or delayed payments
• Misuse of services

Refunds in such cases are at our discretion based on completed work.

2. Refund Policy

Refunds are issued under these conditions:

Non-Refundable Services:

• Discovery & consultation fees
• Work completed and delivered (milestone-based or hourly)
• Third-party licenses, domains, or software purchased on your behalf

Partial Refunds: May be considered if work quality is unsatisfactory and revision options have been exhausted.

Refund Timeline: 7–14 business days via the original payment method.

3. Changes to Services or Scope

Changes to scope after work has begun may affect cost and timelines. These are not eligible for refunds unless agreed in writing.

4. Dispute Resolution

If you are dissatisfied with our services, please contact us directly. We are committed to resolving disputes amicably and promptly.

5. Contact Us